The starting point
Dry zones are a coverage question first — then soil, disease, or shade.
HOA notices often arrive when a patch goes brown along a street view. That can be a stuck head, a misaligned rotor, a zone that never ran, or something that is not irrigation at all. We match an irrigation tech when the signal is sprinklers and controllers — not mowing or lawn disease alone.
Which zones look dry after a normal run.
Whether the controller actually completed those zones.
Visible heads clogged, tilted, or buried.
HOA deadline noted in the form — tech confirms timing.
Practical urgency: share the notice timing and photos so the matched tech can prioritise. We do not invent fines or threaten homeowners. If the yard needs mowing or disease treatment, that is Lawn Care.
Read dry zone vs soil vs irrigation before you assume the whole system is dead.